Kaye Collective Remote Operations Studio
Operations for U.S. real estate portfolios

The ops team behind your portfolio.

Founder-led, team-delivered. Seven years running STR, LTR and real estate operations for U.S. investors — and building the systems that keep running when nobody is watching.

Two retainer slots open for Q4 · free 20-minute call
GUEST & TENANT MSGS MAINTENANCE LEASING & RENEWALS INVOICES & VENDORS ESCALATIONS OWNER REPORTS WEEKLY BRIEF SOPs & DASHBOARDS Ops layer SOPs · RULES ESCALATION PATHS
0
STR units under cluster coordination at peak, Lavanda
0
LTR units managed end-to-end, lease to close
0
Hours delivered · 5.0 job success · top 3% on Upwork
0
Across US, Canada and Australia time zones
How we work

A method,
not a pair of hands.

You brief once. Everything after that is our process — scoped, tracked and reported without you managing it.

01

Discovery call

Twenty minutes on your portfolio, your bottlenecks, and what "handled" would actually look like.

02

Operations audit

We map every recurring task, tool and handoff you have, then show you where the leaks are.

03

Build the rails

SOPs, dashboards, automations and escalation paths — documented so anyone on the bench can run them.

04

Run and report

Daily ops, a weekly brief, a monthly owner report. You read; you don't chase.

Three ways to work with us.

One accountable partner, a vetted bench of specialists behind her. No account managers, no handoffs.

01

Systems Build

A fixed-scope project that leaves you with infrastructure: SOPs, ClickUp and Airtable builds, CRM and automation across GoHighLevel, Make and n8n.

From $750 · fixed scope
02

Ops Partner

Day-to-day ownership of your operation — guest and tenant communication, vendors and maintenance, owner reporting, and the executive inbox. Billed hourly against a 20-hour monthly minimum, with a tracked log and a weekly summary of where the time went. No benefits, payroll tax, equipment or idle hours.

From $18 / hour
03

Portfolio Takeover

We inherit the whole operation and run it — vetting, leasing, maintenance, pricing, reporting. One invoice, one point of contact, none of the day-to-day.

By application
What it replaces

Cheaper than a desk,
and it doesn't call in sick.

We price below an in-house hire on purpose. Not because the work is worth less — because our overhead is.

In-house coordinatorKaye Collective
Hourly costUS assistant property manager, market average
$20.60Wage only
$18.00All-in
True loaded costSalary plus benefits, payroll tax, equipment, desk
$26–36$55k–$75k a year
$18.00You pay hours, not headcount
Minimum commitmentWhat you're locked into
Full-timePlus notice period
20 hrsPer month, cancel anytime
Time to productiveFrom decision to work getting done
6–10 wksHire, onboard, train
1 weekSystems already exist
If they leaveWhat happens to the knowledge
It leaves tooRehire, retrain, rebuild
DocumentedSOPs stay yours

Hourly wage figures are US market averages for assistant property manager and property management assistant roles (Indeed, ZipRecruiter, August 2026). Loaded cost reflects published estimates for a fully-burdened in-house real estate coordinator including benefits, payroll taxes and overhead. Your actual costs will vary by state and by role.

Case study · Lavanda

Cluster operations at 15,000 units.

As Cluster Head, Kaye coordinated across multiple property teams through peak season — guest escalations, scheduling and real-time problem solving at a scale where nothing survives without a system behind it.

Read the case study →

Escalation load · peak seasonHandled in-window
WK 1WK 8 WK 12WK 18
Escalation volume Time to resolution
Clients & organizations
LavandaNextHome Modern Realty Sarasota Property MgmtEMRG Imaging
"Kaye supported my business for nearly two years — consistent, reliable, high-quality. Highly organized, proactive, and trusted to manage day-to-day workflows with professionalism and care."
B
Brian M.
Real estate operations · Two-year client
"Scheduling, correspondence, documentation and coordination handled with precision. Proactive, detail-oriented, and consistently kept workflows organized in a fast-paced real estate environment."
S
Spenser M.
Real estate admin support
Work with us

Let's build something that holds.

If you're a U.S.-based investor, property management company or executive ready to stop patching and start building — the first call is twenty minutes and costs nothing.

Ops Partner — hourly2 slots
Automation & systems buildsOpen
Portfolio TakeoverWaitlist

No pitch deck, no pressure. Replies within one business day.