Kaye CollectiveRemote Operations Studio
VA placement and managed VAs

A tested VA, matched to your software.

We find remote assistants for U.S. businesses and test them on your real tasks before you meet them. Hire them directly with a one-time fee and no agency markup, or let us manage them for you.

VAs work U.S. hours · you meet them before you decide

What every placement includes

Skills test built on your real tasksIncluded
Structured interviews with a scorecardIncluded
You meet the top candidate firstAlways
Onboarding support30 days
Free replacementFirst 30 days
Two ways to work with us

Hire them yourself,
or let us manage them.

Both start the same way: a VA found and tested for your work. The difference is who employs them after.

Option 1

VA placement

$788 to $1,488One-time fee, usually equal to one month of the VA's rate

We find, test and introduce a VA matched to your work and your software. You meet them before you decide. Then you hire them and pay them directly, with no monthly markup from us.

  • Skills test on your real tasks and software
  • Structured interviews with a written scorecard
  • 30 days of onboarding support
  • Free replacement within the first 30 days
  • After 30 days, a replacement is half the fee
Ask about placement
Option 2

Managed VA

$11.88 to $15.98 an hourBy role, on one monthly invoice

Your VA works under Kaye Collective. We handle their pay, training and quality checks, and you get a weekly report on what was done.

RoleRate
Admin and supportInbox, calendar, data entry, customer supportfrom $11.88
Real estate and guest communicationProperty management, leasing, STR guest messagesfrom $12.98
Billing and bookkeepingDental and medical billing, insurance, booksup to $15.98
  • Training on your tools and written steps
  • Quality checks and backup cover
  • A weekly report and one monthly invoice
Ask about a managed VA
How placement works

Five steps,
no guesswork.

You see the test, the scores and the person before you commit to anything.

01

Tell us the role

A short call about the work, the hours and the software your team uses every day.

02

Source and test

We find candidates and run a skills test built on your real tasks and tools.

03

Interview and score

Structured interviews with the same questions for everyone, scored on a written scorecard.

04

You meet them

You meet the top candidate and see their test and scores. You decide.

05

Onboard

We help set up logins, guides and the first weeks of work, with 30 days of support.

Roles we place

VAs who already
know the work.

We place in the fields we know from our own seven years of operations work.

01

Dental and medical billing

Claims, payment posting, follow-up on unpaid claims and insurance verification before appointments.

02

Real estate and property management

Tenant messages, maintenance requests, leasing paperwork, listings and owner updates.

03

Short-term rental guest communication

Guest messages, check-in details, reviews, cleaner scheduling and issues during a stay.

04

Executive and admin assistants

Inbox and calendar, travel, documents, follow-ups and keeping the week organised.

05

Customer support

Email and chat replies, order questions, help desk tickets and simple refunds by your rules.

06

Bookkeeping assistants

Receipts, categorising transactions, invoices, bills and month-end checklists for your bookkeeper.

Why us

Lower fees,
and the VA is yours.

Many agencies charge a month's salary or more, or add a markup to every hour, every month. We keep the fee low and you pay the VA directly.

Typical agencyKaye Collective placement
Ongoing costWhat you pay on top of the VA's pay
A markupAdded to every hour, every month
NoneYou pay the VA directly
Placement feeWhat you pay to find the VA
A month or moreOf the VA's salary
$788 to $1,488One time, by role
How they are testedBefore you meet anyone
VariesOften a general skills check
Your real tasksOn the software you use
If it doesn't work outWhat happens next
VariesCheck the contract
Free replacementIn the first 30 days, half fee after

Agency terms differ. Ask any provider how their fee works and whether a markup is added to the hourly rate.

How we test

We test on your
software, not a quiz.

A VA who passes a general test can still freeze on day one in your system. So we test inside the kind of work they will actually do.

01

A test built on real tasks

For a dental billing role, the test runs in the practice software the office uses, such as CareStack: post a payment, find an unpaid claim, write the follow-up note. For a property role it is a tenant message, a maintenance request and an owner update.

02

The same scorecard for everyone

Every answer is scored against the same written checklist, so the best candidate wins, not the best talker.

03

Structured interviews

Every candidate gets the same questions about the work, the hours and how they handle a mistake. Interviews are transcribed so the scoring can be checked.

04

Fair rules on tools

AI tools are fine for the job itself. The test is done without them, so you see what the person can do.

Sample scorecardLayout only
Accuracy on the testRight answers, in the right place
Software skillMoves through your system without help
Written EnglishClear notes and client messages
Spoken EnglishCalls and video meetings
JudgmentKnows when to ask instead of guess
Hours and setupCan cover U.S. hours with a steady connection

This shows the shape of the scorecard you receive. The real one is filled in for each candidate you meet.

What clients say

The work behind every placement.

Placements are run on the same standards Kaye built over seven years of client work. Real reviews from Upwork, every rated job 5.0.

"Kaye is extremely honest with the hours she logs. In fact, there were many occasions where she contributed more time and effort than she recorded."
Cozie HomesExecutive support · Upwork, 5.0
"She managed scheduling, email correspondence, and document preparation with great attention to detail. Overall, she exceeded expectations."
NextHome Modern RealtyOffice assistant · Upwork, 5.0
"Consistently thorough, detail-oriented, and proactive, often taking initiative and offering ideas before I even asked."
Short-term rental operatorGuest support · 17 months · Upwork, 5.0
Questions

Before you ask.

How fast can I have a VA?

It depends on the role and how specific the software is. We give you a timeline on the first call, after we know what the job needs. We would rather take a few extra days than send you someone who fails in week one.

What if it doesn't work out?

If the VA leaves or isn't the right fit within the first 30 days, we find a replacement for free. After 30 days, a replacement costs half the placement fee. With a managed VA, we handle the change for you.

Who pays the VA?

With placement, you hire the VA and pay them directly, through the payroll or payment tool you choose. Our fee is paid once. With a managed VA, you pay one monthly invoice to Kaye Collective and we pay the VA.

How do you handle my data and logins?

Each VA gets their own named logins, never a shared password. Logins are shared through a password manager, so you can remove access in one step. VAs sign a privacy agreement before they start.

What hours do they work?

Our VAs work U.S. hours. We match the shift to your time zone, whether you are on the East Coast or the West Coast.

Can I hire part-time?

Yes. Tell us how many hours a week you need on the first call and we will tell you which option fits.

Start here

Find your next VA.

Tell us the role and the software. On a free 20-minute call we will tell you what the test looks like, what it costs and which option fits.

VA placement$788 to $1,488 once
Managed VAFrom $11.88 / hour
Free replacementFirst 30 days

No pitch deck, no pressure. Replies within one business day.